Return Policy

This policy outlines the rights of the customer and ENGMOH DIGITAL LTD. Please read it carefully to understand how to handle return and refund requests.

Return Policy

• You may request a refund within 3 days from the date of purchase.
• The request must be justified and accepted according to our return policy.
• No refunds will be issued if the service has been used or if digital content has been downloaded.
• Refunds will be processed using the same payment method within 3 days upon approval.
• ENGMOH DIGITAL LTD reserves the right to deny unjustified refund requests.

Service Delay

• If the service is not delivered on time, the customer has the right to request a full refund.
• In cases where delays occur due to circumstances beyond our control, the customer will be informed of alternative options, such as an extension or service replacement.

Order Cancellation

• The customer may cancel an order and receive a full refund before the service execution begins.
• If the service has already started, a partial refund may be issued at our discretion.

Return Exceptions

• Digital services that have been activated or downloaded are non-refundable.
• Custom-made products or services tailored to customer requirements are not eligible for a return.

How to Request a Return

If you wish to request a return, please contact us via:

• Email: [email protected]
• Phone: +44 7446 130562
• Address: 128 City Road, London, EC1V 2NX, United Kingdom.

ENGMOH DIGITAL LTD - Ensuring a Fair and Hassle-Free Experience